Privacy Policy

Last modified: August 8, 2024

Introduction

Bordo AI, LLC (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.bordo.ai (the “Site”) and use our services. By using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

Personal Information

When you visit our Site or use our services, we may collect personal information that you voluntarily provide to us. This may include:

  •   Contact Information: Such as your name, email address, phone number, and company name when you fill out a form to request a demo or contact us.

  •   Usage Data: Information about how you interact with our Site, such as your IP address, browser type, and pages visited.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. For more information on how we use cookies, please refer to our Cookie Policy.

How We Use Your Information

We may use the information we collect from you for various purposes, including:

  •   To provide, operate, and maintain our Site and services.

  •   To respond to your inquiries and provide customer support.

  •   To personalize your experience on our Site.

  •   To improve our Site and services.

  •   To send you marketing and promotional communications, if you have opted to receive them.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

  •   Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, and marketing assistance.

  •   Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Data Security

At Bordo AI, LLC, the security of your personal information is a top priority. We employ state-of-the-art security measures to protect your data from unauthorized access, use, disclosure, alteration, or destruction. Our approach to data security includes:

Advanced Encryption

All personal information you provide is encrypted using industry-standard encryption protocols both during transmission and while at rest. This ensures that your data is securely transmitted over the internet and stored in our systems.

Secure Access Controls

We implement rigorous access controls to limit who can access your data. Access to your personal information is restricted to only those employees, contractors, and service providers who need to know that information in order to operate, develop, or improve our services. All personnel with access to your data are bound by strict confidentiality obligations and are trained in maintaining data security.

Regular Security Audits

We conduct regular security audits and assessments to identify and mitigate potential vulnerabilities in our systems. These audits are performed by both our internal security team and independent third-party experts to ensure the highest standards of security are met.

Intrusion Detection and Prevention

Our systems are equipped with advanced intrusion detection and prevention technologies to monitor and protect against potential threats. We use machine learning algorithms and real-time monitoring to detect and respond to suspicious activities before they can compromise your data.

Data Backup and Recovery

We maintain regular backups of your data to ensure that it can be quickly restored in the event of any accidental loss or corruption. Our data recovery processes are designed to minimize downtime and ensure the continuity of our services.

Incident Response

In the unlikely event of a data breach, we have a comprehensive incident response plan in place to promptly address and mitigate the impact. We will notify you and relevant authorities as required by law, and take all necessary steps to prevent further unauthorized access.

Compliance with Global Standards

Bordo AI, LLC adheres to global security standards and best practices, including ISO/IEC 27001 and GDPR requirements, to ensure that your data is handled with the highest level of care and security.

While we are committed to protecting your data, it’s important to understand that no system can be completely secure. By using our services, you acknowledge and agree that you transmit data to us at your own risk, and that we cannot guarantee absolute security.

GDPR Compliance (For Users in the European Union)

If you are located in the European Union, you have certain rights under the General Data Protection Regulation (GDPR). These include:

  •   Right to Access: You can request access to your personal information that we hold.

  •   Right to Rectification: You can request that we correct any inaccuracies in your personal information.

  •   Right to Erasure: You can request that we delete your personal information, subject to certain conditions.

  •   Right to Restrict Processing: You can request that we limit the processing of your personal information.

  •   Right to Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

  •   Right to Object: You can object to the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us.

Third-Party Links

Our Site may contain links to third-party websites, services, or applications that are not operated or controlled by us. We are not responsible for the privacy practices of any third-party websites, services, or applications, and we encourage you to review their privacy policies before providing them with your personal information.

Children’s Privacy

Our Site is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information from our records. If you believe that we may have collected information from a child under 16, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

Contact form

Address: Bordo AI, LLC, Delaware, United States.

By using our Site, you agree to the terms of this Privacy Policy, as well as our Terms and Conditions, which are incorporated herein by reference.